Optimity are a fast-growing value added managed service provider who have a strong history in the ISP market place. This Role will be to Manage the existing relationships of 50/80 currently trading customers who were acquired via the acquisition of IT support and managed service providers Pebble IT and Avagio IT. The Account Manager will be fully responsible for introducing these clients to the wider Solutions group portfolio of products to grow market share. The role could require elements of new business in order to achieve target which will be supported via the internal lead generation and marketing functions. We require an Account Manager who has experience selling infrastructure and data protection technologies, knowledge of vendors such as Dell, Lenovo, Redstor, Veeam and Microsoft would be an advantage.
This is a position that will be based primarily from home but will require occasional travel to London/Chippenham as required to perform your duties.
Service multiple clients concurrently within strict timeframes to achieve business goals.
Discovery and creation of quotes and proposals through phone, email & meetings.
Operate as the main point of contact for your client portfolio.
Build continuous business relationships and develop them through consistent contact.
Ensure the clients’ needs are met through timely and effective delivery of Optimity’s solutions.
Effective forecasting and client account tracking through use of CRM.
Coordinate with staff members working on the same account to ensure consistent service.
Renegotiating existing contracts and renewals to maintain existing business.
Develop and measure personal business goals and ensure they are met.
This list is not exhaustive, and the tasks assigned might increase as per company’s needs.
2 years' working as an Account Manager selling ICT related products and services.
Strong verbal and written communication.
Ability to build rapport and maintain customer relationships.
Initiative, flexibility and creativity to solve tough problems.
2+ years of technology industry knowledge and current developments or an ability to learn quickly.
Ability to meet deadlines, handle pressure and hit monthly sales targets consistently.
Excellent time management and organisation - with the ability to triage and prioritise all obligations.
Previous experience of Account Management.
Be a team player.