90% of businesses are now using generative AI
Wondering what the workplace of the future looks like?
Spoiler alert: It’s already here. And it’s powered by Generative AI.
You’ve probably heard the term floating around. It’s not just tech jargon or a passing fad.
Generative AI is a type of artificial intelligence that doesn’t just analyse data—it creates. Text, images, code, music—you name it. All based on what it’s learned from vast amounts of information.
It’s the engine behind tools like ChatGPT, Copilot, and many others. And it’s changing the way businesses work.
Here’s the headline: 90% of businesses are already using Generative AI in some form.
That’s not a cautious pilot or a toe-dip—it’s a full-on dive. And it’s now attracting more investment than cyber security.
Let that sink in: Companies are spending more on AI tools than on protecting themselves from cyber threats. That’s how serious they are about unlocking its potential.
Why the rush?
Because Generative AI boosts productivity. You can whip up first drafts of reports, marketing copy, or emails in seconds. Developers write code faster. Customer service teams automate routine queries.
It’s not about replacing people—it’s about helping them do more, with less effort.
And businesses aren’t just buying off-the-shelf tools. Many are building their own AI-powered apps using their own data. That means tailored solutions for their specific goals, challenges, and customers.
The result? Smarter automation, sharper insights, and a serious competitive edge.
But it’s not all smooth sailing
Generative AI brings challenges too.
Some companies are still figuring out how to train their teams. Others are working out what AI skills to look for when hiring. It’s a fast-moving space with a steep learning curve.
By the end of 2025, three out of four businesses are expected to have in-house AI training programmes. That’s a huge leap—and a clear sign that AI is becoming a core business skill.
There are also concerns around accuracy, data privacy, and responsible use. Generative AI can sound confident—even when it’s completely wrong. That’s why checks and balances are essential. Don’t blindly trust what it produces.
So, where do you start?
If you’re not already exploring how AI could help your business, now’s the time.
Whether you want to boost productivity, improve customer experience, or stay ahead of the competition—Generative AI has something to offer.
And if it all feels a bit overwhelming, that’s OK. You don’t need to figure it out overnight. Start small. Learn as you go. And don’t hesitate to ask your IT partner—or me and my team—for guidance.