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Here you can read our thoughts and recommendations on helping businesses get connected in and around London

Reap the Benefits of a Managed IT Help Desk

Anything that allows a business to be better organised, more efficient and on the ball when it comes to managing technical issues can only be a good thing. And, if you can work with an IT service provider to create a help desk solution that works on your terms, the question is not so much why, but why not? Here are some of the key benefits businesses can expect with a team of experts taking care of IT help desk needs.

What Does It Mean to ‘Future-Proof’ Your Business IT?

The term ’future-proof’ is used a lot in business today, particularly in sectors where the IT investment is higher and there’s a need to keep systems updated and well protected. But, before we go gung-ho on upgrades and cyber security, it’s important to ask a few questions up-front. Such as, whether the technology you have is fit for purpose? And if the tech starting point is right?

5 Good Reasons to Include IT in Employee Onboarding

There are very few processes technology can’t improve in a business. In fact, IT can make things easier from the moment an employee walks through the door for the first time. First impressions last and one of the biggest mistakes businesses make with new hires is assuming the job’s done when they accept the role, when in reality, they’re just getting started.

An Agile Approach to Business With IT

There’s no doubt about it: Adopting an agile methodology in your business is absolutely necessary for ongoing success and growth. It’s also helping SMEs punch well above their weight when it comes to digital innovation, but in order to do this they need to have the right tech infrastructure in place and be open to the ways in which IT can help them innovate and improve.

5 Ways to Reduce Business IT Costs

Whether a CFO holds the purse strings for a multi-national based in New York or a start up in Newham, their key objectives are likely to be remarkably similar. The figures might have a few extra zeros behind them, but the KPIs will be focused on optimising efficiency, controlling spend and justifying new costs.

Hire or Outsource Your IT? – What to Consider Before Deciding

IT support means different things to different companies and agencies. For a bigger business, it takes in everything from their full roadmap, growth plans and project management to the telephone system and end-to-end operations. A smaller company might not even think of their simpler requirements, such as making sure they maintain strong connectivity and can connect to printers, as IT.

4 Reasons your London-Based Business Needs a Virtual CTO

Ambitious agencies and SMEs know good tech support is key to productivity and operational success, but not all of them want to, or can, master the art of IT management. Smart businesses understand it’s better to concentrate on what you’re good at and get expert help for something as important as IT, if you don’t have the skills you need in-house.

Tips for a Seamless Handover of Your Outsourced IT Support in London

Switching from one outsourced IT support partner to another is sometimes necessary for businesses that want to avail of the best service available. However, this can present some difficulties and disruptions to processes and operations if not done properly, so below we give you a few tips on how to handle the handover from one external service provider to another.

3 Steps to Reducing the Risk of Data Breaches Caused by Internal Weaknesses in Your Business

Every business should know the dangers of cyber attacks and weaknesses in data protection, and should take the necessary steps to ensure their data is secure, but cyber security and data loss incidents are not always caused by outside forces. Many come from within the organisation, and are a result of internal vulnerabilities that stem from weak security policies and practices, or negligence caused by basic human error. Here, we outline some simple steps you can take to ensure your sensitive data is protected from the type of incident that can disrupt business continuity and compromise your compliance with data protection regulations.

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